The use of AI in cities is not new. The world over, cities have been leveraging AI to improve everything from operations and services to transport and infrastructure. And with that proliferation now comes the opportunity to step back and evaluate the best application of AI—and discover what cities can learn from each other to get the very most from this exciting technology.
That’s the purpose of our recently released report AI-powered cities of the future, which takes a look at the AI plans, investments, and practices of 250 cities across 78 countries. What we’re learning is that the more and wider a city applies this technology, the better position they are in when it comes to tackling some of today’s biggest urban challenges—and what they’ve done to get there.
Who’s benefiting from AI and how
According to AI-powered cities of the future, more than half of cities surveyed now actively use AI, with 35% piloting or planning to use it. The top 10 most effective AI use cases as ranked by cities are:
- Traffic management
- Public safety
- Energy management
- Customer service
- Predictive maintenance
- Waste management
- Decision-making and analysis
- Urban planning
- Cybersecurity
- Fraud detection
