Study Finds 77% of Employees Report AI Has Increased Their Workload

The rise in AI has caused a mixture of excitement and fear as it becomes a standard part of our lives. Some say it’s a risk to civilization as we know it, while others insist it will transform the way we work, live and interact with one another. The part that is not debatable is that not only is AI not going away, it’s on the upswing. You can get that tattooed. So it’s important to develop a reasonable comfort around its use. I realize that’s a tall order when there’s so much is written about the uncertainty of how AI will affect your job.

Several years ago, I wrote a piece for Forbes.com titled, “How Artificial Intelligence Is Preventing Cognitive Overload, Compassion Fatigue And Job Burnout.” The article was based on speculation from various experts about the optimistic expectations of AI. But scientific findings released today contradict those expectations and re-ignite apprehensions about AI’s impact on employee overload and burnout.